---
title: TOP 11 Salesforce CRM Features and Functionalities for eCommerce Merchants
description: Did you know that 52% of companies that use Salesforce CRM features confirm a growth in lead volume? It’s possible because of the system’s flexibility.
---

[Blog | TechNWeb](https://technweb.com/blog)

# [TOP 11 Salesforce CRM Features and Functionalities for eCommerce Merchants](https://technweb.com/blog/top-11-salesforce-crm-features-and-functionalities-for-ecommerce-merchants)

 Written by [Igor Krasnykh](https://technweb.com/blog/author/igor-krasnykh) | 10/6/22 6:40 AM

## FAQ

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