---
title: What is included in the Enterprise Support for Stripe Virtual Terminal
description: A quick comparison guide for the two available support options when purchasing Stripe Virtual Terminal
---

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1. [Knowledge Base](https://technweb.com/migration/knowledge-base)
2. [Support](https://technweb.com/migration/knowledge-base/support)
3. [Stripe Virtual Terminal](https://technweb.com/migration/knowledge-base/support#stripe-virtual-terminal)

# What is included in the Enterprise Support for Stripe Virtual Terminal

## A quick comparison guide for the two available support options when purchasing Stripe Virtual Terminal

|   | **Regular Support** | **Enterprise Support** |
| --- | --- | --- |
| Free Upgrades | ✅ | ✅ |
| Access to [Customer Portal](https://support.technweb.com) | ✅ | ✅ |
| Business Hours SLA | \<48 hours | \<8 hours |
| Weekend | ❌ | Slack |
| New Hire Product Training | ❌ | As required |
| Issue Investigation | ❌ | ✅ |
| Support Zoom Calls | ❌ | ✅ |
| Upgrade Assistance | ❌ | ✅ |
| Cost | Included | $497/mo or 0.01% of your annual volume, billed every month. |

 

- [Magento + Salesforce Integration](https://technweb.com/migration/knowledge-base/magento-salesforce-integration#main-content)

    - [Getting Started](https://technweb.com/migration/knowledge-base/magento-salesforce-integration#getting-started)
- [Getting started](https://technweb.com/migration/knowledge-base/getting-started#main-content)

    - [Adobe Commerce](https://technweb.com/migration/knowledge-base/getting-started#adobe-commerce)
- [Support](https://technweb.com/migration/knowledge-base/support#main-content)

    - [Salesforce Payment Platform](https://technweb.com/migration/knowledge-base/support#salesforce-payment-platform)
    - [Stripe Virtual Terminal](https://technweb.com/migration/knowledge-base/support#stripe-virtual-terminal)

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