Salesforce Payment Platform
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      What is included in the Enterprise Support for Salesforce Payment Platform

      A quick comparison guide for the two available support options when purchasing Salesforce Payment Platform

        Regular Support Enterprise Support  
      Free Upgrades ✅ ✅  
      Access to Customer Portal ✅ ✅  
      Business Hours SLA <48 hours <8 hours  
      Weekend ❌ Slack  
      New Hire Product Training ❌ As required  
      Issue Investigation ❌ ✅  
      Support Zoom Calls ❌ ✅  
      Upgrade Assistance ❌ ✅  
      Cost Included $997/mo or 0.03% of your annual volume, billed every month.