Stripe Virtual Terminal
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      What is included in the Enterprise Support for Stripe Virtual Terminal

      A quick comparison guide for the two available support options when purchasing Stripe Virtual Terminal

        Regular Support Enterprise Support
      Free Upgrades ✅ ✅
      Access to Customer Portal ✅ ✅
      Business Hours SLA <48 hours <8 hours
      Weekend ❌ Slack
      New Hire Product Training ❌ As required
      Issue Investigation ❌ ✅
      Support Zoom Calls ❌ ✅
      Upgrade Assistance ❌ ✅
      Cost Included $497/mo or 0.01% of your annual volume, billed every month.