Scale your business with recurring revenue on Adobe Commerce / Magento platforms
Interested in implementing subscriptions to help you grow in a sustainable way? Elevate your business with our best in class tools for managing recurring revenue on Magento. Experience a seamless journey to increased revenue, enhanced customer loyalty, and stronger retention rates.
Our team can customize our off the shelf solutions to your business needs–get started with a complimentary consultation.
Our customers
Magento subscriptions and recurring payments solution
Build frequent touchpoints and offer subscriptions for your customers, allowing you to grow your recurring products, services, and revenue over time. With Magento’s subscription extension, retailers typically see:
year over year growth in lifetime value
year over year growth in average order value
year over year growth in monthly recurring revenue
Centralized platform
Track and manage customer subscriptions directly within Magento. Leverage pre-built, customizable communication templates.
Predictable revenue
Focus on strategy and service instead of chasing past customers and asking them to buy the same products again and again. Sell box subscriptions, auto-ship products to loyal customers, charge recurring membership or donation fees, and watch your bottom line grow over time.
A hassle-free customer experience
Make occasional shoppers your loyal customers with the flexibility of Magento subscriptions. Customers can control multiple subscriptions in one place, and can pause, cancel, and re-subscribe at any time.
Personalization and scalability
Manage and configure subscription setup from Magento admin. Experiment with what works best for your business without needing a developer.
Automated processes
Automate recurring billing, leading to increased customer lifetime value. With the click of a button, process past due payments, make mass price changes, and group products based on subscriptions.
Seamless checkout experience
No more platform-hopping: manage all of your subscription business needs, while providing your customers flexibility around how they purchase your products and services.
Payment gateways
Our solution supports the most common PCI-compliant payment gateways out of the box.
Support for various markets
We support retail, wholesale, publication, memberships, digital services, and products out of the box.
Billing and invoices for Adobe Commerce
Integrating billing and invoicing within Adobe Commerce reduces reliance on separate platforms, streamlines operations, and improves overall efficiency.
Adobe Commerce as a billing platform
Managing accounts receivable is now much simpler.
Adobe Commerce can now:
- Create and send invoices
- Receive invoice payments
- Track pending, processing, and late payments
Automate your billing
Send invoice reminders to your customers or vendors before invoices are due or when they become past due. Automatically apply late fees to past-due invoices.
Easy payment processing
Don’t chase down past due payments - schedule and process these automatically.
Provide self-service and save time
Customers and vendors can pay invoices directly on your website, saving time on processing manual payments.
Flexible NET terms
Set NET terms for each customer, vendor, and invoice. Adjust default NET terms for different customers based on your agreements and contracts.
What our customers say
"That's the whole business case for us...We get predictable revenue. We get...the more revenue compared to the dollars invested. We are focusing on acquiring new customers instead of re-acquiring the same old customers. So it's dramatically more efficient."
"We definitely threw some curveballs toward the TechNWeb team. I was excited to see an agency where the implementation team wanted us to achieve better results and get a better ROI from our project. They went above and beyond. Communication and project planning was fantastic."
Request a demo
Enjoy the benefits of full-scale automation for your business with TechNWeb’s Magento products. Contact us today to learn more and streamline your business operations.
FAQ
Does this extension work with Magento Commerce (aka. OpenSource)
Yes, this extension works with Magento Open Source (Magento Community), Adobe Commerce (a paid offering) and Adobe Commerce Cloud (a paid offering hosted by Adobe).
Does this solution work with a free version of Magento?
Yes, this solution works with Magento Commerce (aka. Open Source, aka. Community), Adobe Commerce (aka. Magento Enterprise), and Adobe Commerce Cloud. We support Magento version 2.4.3 and higher.
Is there a middleware for this solution?
No, there is no middleware. Bills/ Invoices are created directly via Adobe Commerce’s backend. Customers are able to view and process bills/invoices through their personal account on the website.
Can you help with the installation and/or onboarding effort?
Yes. There is a one-time onboarding fee that is applied to your first invoice, and the cost differs depending on the scope of work and the level of engagement you require:
- Basic – Only offered if you are working with one of our approved partners to do the implementation for you.
- Select – Standard onboarding effort mainly focused on installing the software and basic configuration (up to 2 environments, usually staging and production environments). This is a good option if you have an in-house Magento developer who will be allocated/dedicated to this project.
- White-glove – We do everything with minimal effort on your side. This option is best if you have custom needs and/or you need assistance with data migration or team training, etc.
Do you offer ongoing support?
Yes, we offer the following support options:
- Basic
- Silver
- Extended
The main difference is in SLA, what engagement channels you want to use for communication.
What is the price for the customer invoices and vendor bills solution?
We charge an annual license and support fee for this solution. The annual fee depends on your anticipated volume of invoices and bills. There is also a one-time onboarding fee to install and configure the solution.
The cost of the onboarding effort also depends on how much support your team will require to get this solution installed, configured, modified (if necessary), and rolled out to your finance teams.
Tell me more about proactive customer communication logic in mPower?
The customer receives notifications when:
- They first subscribe
- When the subscription is about to renew (X days before renewal, based on the configuration)
- When the payment method needs to be updated (an example is when a credit card will expire before the next renewal)
- Subscription status changes: canceled, past due, suspended, active.
- A comment is added by the merchant
- Payment failed
- The product is out of stock
Can I offer coupons to my customers who want to subscribe to my products or services?
Yes, the mPower extension works with native Catalog and Shopping Cart price rules available in Magento out of the box. Ask our subscription manager about how you can offer tiered discounts to your customers depending on their lifetime value.
Are recurring payments in Magento 2 error-free?
For the most part, yes. There is always a potential risk of expired cards, 3DS secure validation, or insufficient funds, and mPower has a system built for you to re-try failed transactions manually if there is an issue.
Are mPower updates included with my subscription?
Yes, extension upgrades are included for as long as you are paying for your subscription.
What payment options work with the Magento subscription management subscription?
mPower Supports:
- Stripe
- Authorize.Net
- PayPal
- BrainTree
- CyberSource
- Cash on Delivery
- Purchase Order
- Bank/Wire Transfer
- Other*
* – We have built personalized integrations with various payment gateways, and we architected mPower to allow us to add integration with other payment gateways in under two weeks (if done from scratch).
Can I see a personalized demo of mPower?
Yes, schedule a complimentary call where we can show you how mPower can help grow your revenue and help your team experiment with the subscription product offering to maximize customer acquisition and reduce churn.
What types of Adobe Commerce products are supported?
mPower supports:
- Simple Products
- Configurable Products
- Virtual Products
- Downloadable Products
- Grouped Products
- Bundled Products (most of the use cases)
What can customers be allowed to change on their subscriptions?
Customers can change:
- Product quantity
- Product configuration (eg. a larger/smaller carton of milk OR upgrades and downgrades for a membership)
- Pause or skip a shipment
- Cancelations and renewals
- Bill date for the subscription
What if the customer calls me and wants to update their payment method?
No problem! Take their new payment information and update their subscription profile via Magento Admin Panel.
The most common example is when your customer's credit card expires. You can take their new credit card details over the phone, update their subscription details in Magento through the back office (admin panel), and manually re-run their payment in Magento for any past due or failed transaction.
How many upcoming renewal reminders can mPower send to a subscriber?
We built our product to support up to two reminders. As a merchant, you can use one or two reminders with your customers.